About Us

Our Founder

THANDIWE MANDA

BSc in Health Care Practice, Dip HE Nursing

Our Registered Manager is a highly motivated and professional registered nurse. Her background in management for 6 years and working in the Health and Social Care sector as a qualified nurse for 15 years provides a valuable foundation in her role as the founder and Registered nurse of Stellar Health Care Services.

Thandiwe is a highly motivated, hard-working registered nurse and has taken many roles from being a Clinical sister in the Haematology and Infectious disease ward to supervising junior staff and students. She understands complex care needs and has a broad knowledge in supporting individuals living with dementia, Mental health conditions, Physical disabilities, Epilepsy, autism, Parkinson, people needing palliative care, we have expertise in all areas including Catheter care, Peg Feeding, Stoma Care.

She prioritises time management, delivery of quality care, good communication skills, and effective problem-solving skills. This makes her reputable in being able to manage difficult and complex situations.

Thandiwe’s passion for people makes her a positive influence on staff and she leads them to give the best possible care and support. Her mission is to provide quality care and make sure that Stellar Healthcare Services is outstanding in everything they do.

Our Story

The foundation of Stellar Health Care came in place when I was working in different hospitals. I saw the elderly coming in with their Carers and was inspired by how they took care of them. With my background in Health and Social care, I decided to open my own Homecare company and bring a positive change to the community.

Stellar Healthcare Solutions aims to provide tailor-made Home Care services that deliver the highest quality of Health and Social Care. We ensure that you get assistance to run your household and live an independent life. We wish to make your lives stress-free and fulfilling.

Stella Health Care Solutions’Carers are compassionate, capable, and reliable. All of them go the extra mile to make sure each client is satisfied. Our Carers go under vigorous training and are DBS checked to ensure that they offer excellent specialised health and social care services to those with age-related challenges, mental health needs, and physical disabilities.

You can be assured that our friendly, hard-working, and reliable staff can help with shopping, facilitating activities/hobbies, mobility, hospital appointments, etc. and are fully trained in the mandatory courses – safeguarding adults, medication, moving and handling, and infection control in addition to other specialised courses to assist them to provide excellent personalised care.

Our rates are among the most competitive in the market, and today we are offering all new clients the first hour of care FREE OF CHARGE.
Call us now on 0203 092 8232 to take advantage of this limited offer…

Our Values

  1. Quality Care and Carers

We invest in selecting, recruiting, and training our Carers to equip them with the necessary skills required to care and support you for a wide range of needs. Our Carers go through a rigorous DBS check to make sure that you are safe and are with trustworthy Carers.

  1. Compassion

We recruit individuals who have the right qualities and attitude to deliver care to you or your loved one. We ensure that families rest assured knowing that their loved one is receiving the best care. Our Carers do not only have the skill but also are compassionate when delivering care and support.

  1. Compatibility

Our Carer and client pairing process is of utter importance to us. We take note of skills and attributes, outlooks and personality of carers to clients. This is done to ensure that Carers and clients build a mutual and genuine bond. Hence, an easy transition into our care and support plans.

  1. Continuity of care

We understand how having a familiar face can be a relief hence we work carefully to select a regular rota of friendly faces to care for you.

Our Objectives

  • To provide quality essential care services
  • To provide the highest quality and comprehensive care and support in our clients’ homes.
  • To assist the family to maintain as normal a lifestyle as possible, while maintaining the family unit.
  • To augment care and service provided by hospitals and nursing homes by providing home care.
  • To address the unique physiological, safety, self-esteem, and self-actualization needs in each client’s individualized plan of home care.
  • To provide home care services that promote the patients’ value of life by:
  1. Maximise patient illness and disability
  2. Maximising patient’s potential level of independence.
  3. Restoring, maintaning, and promoting patient health.
ABOUT US

Our mission statement

Having gone through our own first-hand experience of caring for an individual within the home environment, we have realised the importance of finding someone with the compassion and skill levels to care for a loved one.

We want to change the approach to the care system in the UK and put people first. We want to give families the comfort of knowing they will receive the best care available to them. 

Trained, compassionate skilled carers are central to our core values and we recognise them and reward them for their work ethic. We all know first-hand that personal and reliable care is invaluable.

We want as many people as possible to be able to choose to stay in their own homes for as long as they possibly can and we want all families to enjoy those special memorable moments safe in the knowledge their loved ones are in capable caring hands.

We care passionately. We believe we have all the ingredients to enhance the quality of care by catering to the needs of individuals and their families to deliver an outstanding care service.

Our carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.

Who we are

Stellar Healthcare Solutions is home care business which was founded by Milisha Crawford-Truscot. With a great deal of experience in the healthcare sector combined with passion for looking after elderly people. 

Her passion is to provide a person centred home care service that considerers fully the needs of the individuals being cared for, including but not limited to cultural, traditional and personal values

 

What we believe

We adhere to our principles at all times

Why choose Stellar Healthcare Solutions Solutions as your Home Care provider?

Stellar Healthcare Solutions Solutions specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our our clients. 

Positive recommendations

We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and carers.

Regulated Service

We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.

We look after our carers

We know that if our carers are happy and confident in their abilities then they will do an excellent job.

Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.

We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.

Fast Response

Our support staff are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.